￼How Has GISKernel Been Adding Value for its Customers since 2018
￼How Has GISKernel Been Adding Value for its Customers since 2018
GISKernel is a leading provider of Geographic Information System (GIS) and remote sensing services. The company, led by Akshay Loya, offers a range of services, including GIS consulting, software development, and data management. Our vision is to help organizations leverage the power of GIS technology to improve their operations and achieve their goals.
The company has a proven track record of success, serving a growing number of satisfied clients each year. Through a commitment to understanding the customers’ needs and delivering top-notch products and services, GISKernel is positively impacting the businesses and organizations it serves. In this blog post, we aim to highlight the ways in which GISKernel is adding value for its customers.
How Has GISKernel Been Adding Value for its Customers?
#1 Understanding the Customer’s Needs
At GISKernel, the key to delivering value to its customers is by taking the time to understand their needs and goals. We make a concerted effort to engage with our customers, listen to their requirements, and gain an understanding of what they hope to achieve with the help of GIS technology.
This way, we ensure that the services and products we deliver are tailored to the specific needs of each customer. Even the founder of Construction Maps, Stepanka, asserted, “They made time to clearly understand the scope, always responded in a timely manner” to provide progressive updates to their projects regularly. Hence, our work satisfied the customers and helped us to build long-term relationships with them.
#2 Delivering High-Quality Products and Services
GISKernel is committed to delivering high-quality products and services to its customers. Our team of experienced GIS specialists and app developers is dedicated to ensuring that every project they take on is executed with precision and a commitment to delivering the best possible outcome.
One of the key ways we can consistently deliver high-quality products and services is by staying up-to-date with the latest advancements in GIS technology. Our team of experts regularly attends industry events, workshops, and training programs, to ensure that they have the knowledge and skills they need to provide the best possible service to our customers.
We also employ a rigorous quality control process, where every project we undertake is subject to multiple levels of review and testing, to ensure that the products and services we deliver are of the highest quality. One of our clients, Akhtar Abbas – the lead distributor in Airtel Payments Bank, believes that GISKernel provides “seamless delivery with no compromise on quality of work.” This commitment to quality, combined with our expertise in GIS and application development, is what allows us to consistently yield exceptional results for our customers.
#3 Simplifying Technical Concepts
We understand that not everyone is familiar with the technicalities of GIS and application development. That’s why we make it a point to simplify complex technical concepts and present them in a way that can be easily understood by non-technical customers. It, in turn, leads to better communication, increased collaboration, and a deeper understanding of the solutions we deliver.
In addition to improving communication and understanding, this approach has the counted benefit of making the development process more efficient. When our customers have a clear insight into what we are trying to achieve, they are better equipped to provide the information and feedback we need to deliver results that exceed their expectations.
Here is what the Managing Director of Wondergenie PPMO &C, Aseem Saxena, said: “GISKernel made it look very simple and easy to understand and delivered with absolutely zero errors in an inconceivable timeline.”
#4 Finding Innovative Solutions
GISKernel has a team of experts with a broad knowledge of GIS applications and development experience. This expertise enables us to select the most appropriate tools and technologies and find the best solution for each of our customer’s unique needs.
Our team stays up-to-date with the latest advancements in GIS technology and continuously develops their skills to ensure that they are consistently delivering cutting-edge solutions to our customers. With this deep understanding of the field, we are able to find innovative solutions to even the most complex problems.
#5 Maintaining Excellent Communication
Effective communication is critical for any successful project and GISKernel understands this well. Hence, we pose great importance on clear and prompt communication throughout a project.
Our team takes the time to listen to customers’ needs and concerns and provides regular updates on the project’s progress. This approach helps to minimize misunderstandings and ensures that customers are always aware of what is happening with their projects.
Real-Time Implementation of GIS Technology – Case Studies
GISKernel has helped several public and private sector customers, including Fortune 500 companies, to implement the GIS technology. Following are some case studies that prove how we have been adding value since our inception:
Improving Air Quality Awareness with Real-Time GIS Technology for the Government of Dubai
The Government of Dubai needed a real-time solution to display Air Quality Index (AQI) on a web map. GISKernel and its team helped them by creating a thematic map of the community boundaries and integrated AQI values, which were obtained from a NetCDF being updated every single hour. The resulting web application provided the Government of Dubai with a powerful tool to monitor AQI in real-time, supporting them to inform decisions and improve the overall air quality for the citizens of Dubai.
Revolutionizing Network Management with a GIS-based Web Application for KSEB, India
In today’s fast-paced world, having real-time information about the electric utility system is crucial for efficient management and decision-making. It was the greatest challenge faced by the Kerala State Electricity Board (KSEB) in India. They were using a traditional and expensive solution provided by ESRI, but it was not meeting their needs. This is where GISKernel stepped in and developed a custom GIS web application specifically tailored to their requirements. The solution brought transparency to the system, reduced the workload of paperwork, and provided real-time information about the electric utility network. The results were impressive and KSEB could replace the traditional solution with this new and innovative GIS-based one, saving both time and money.
Therefore, these case studies highlight the power of GIS technology in solving real-world problems and the value GISKernel can bring to its customers.
Value Addition at a Glance
2018-19: Started our journey with 8 clients
2019-20: Our family of customers grew to 18.
2020-21: Retained all our customers successfully.
2021-22: Increased the satisfied customer count to 27.
2022-23: Successfully served 70+ customers in this 5 years.
Customer satisfaction is our priority, and it is reflected in the numerous positive reviews and testimonials the company has received from satisfied customers who have worked with us. They praise the company’s ability to showcase the level of professionalism, expertise, and excellent communication throughout. Therefore, the positive feedback from customers serves as a testament to the value that GISKernel provides to its clients and highlights the company’s commitment to excellence.
GISKernel has proven to be a valuable asset to its customers. Its broad knowledge of GIS applications and development experience, combined with its commitment to providing top-notch customer service, make it an excellent choice for anyone in need of GIS solutions. Whether you are a technical expert or a non-technical customer, GISKernel is dedicated to finding the best solution for your unique needs and ensuring your complete satisfaction.
Choose GISKernel if you need quality GIS solutions, and we are confident that you will be impressed with our services!